This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Firefox freezes on youtube video playing

  • 4 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 25 দেখুন
  • শেষ জবাব দ্বারা jjuzna

more options

Firefox 65.02 64bit on Win10 freezes on youtube video playing (tested with three different videos). Furthermore I cannot restart Firefox, because one process remains in task manager and I cannot terminate/kill it. I can start Firefox again only after restart.

I removed profile, all add-ons and downgraded to Firefox 64.02 64 bit and it works as expected. After upgrade same error occurs.

Firefox 65.02 64bit on Win10 freezes on youtube video playing (tested with three different videos). Furthermore I cannot restart Firefox, because one process remains in task manager and I cannot terminate/kill it. I can start Firefox again only after restart. I removed profile, all add-ons and downgraded to Firefox 64.02 64 bit and it works as expected. After upgrade same error occurs.

All Replies (4)

more options

There are three solutions you can try •Type about:support in the address bar then press start browser in safe mode, this will disable all add-ons. This will help you determine if there is an add-on causing problem. If this didn't work then. •Google flash player and download the newest version of it, as it help running youtube. If this didn't work •Then go to firefox setting and disable hardware acceleration

more options

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.

more options

davidspriggs said

•Google flash player and

Youtube currently uses the HTML5 player.

more options

After some digging I have found video that works https://www.youtube.com/watch?v=2tusUavIa4c (normal mode, hardware acceleration enabled)

But for example next video does not https://www.youtube.com/watch?v=H4krWWfVw-4 (tested in safe-mode, hardware acceleration disabled)

Both videos work in FF 64.02.

jjuzna দ্বারা পরিমিত