Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

Permanent fix for malware website lockups?

  • 3 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 10 দেখুন
  • শেষ জবাব দ্বারা FredMcD

Mr.Tom4
Mr.Tom4
more options

I'm wondering if there will be a permanent fix for "fake infected" malware websites? More and more of my customers are running into fake websites locking up Firefox and they can't close it and end up calling the 800 number for "tech support". Sometimes they even pay these people. ADBlock Plus makes no difference. Seems like they're taking advantage of issues with Firefox.

Does the Mozilla team plan on a fix for this?

Here's an example of a fake "computer infection" website. WARNING, don't click this link unless you know how to get out of it.

https://s3.amazonaws.com/vlaricly/469L9/index.html

I'm wondering if there will be a permanent fix for "fake infected" malware websites? More and more of my customers are running into fake websites locking up Firefox and they can't close it and end up calling the 800 number for "tech support". Sometimes they even pay these people. ADBlock Plus makes no difference. Seems like they're taking advantage of issues with Firefox. Does the Mozilla team plan on a fix for this? Here's an example of a fake "computer infection" website. WARNING, don't click this link unless you know how to get out of it. https://s3.amazonaws.com/vlaricly/469L9/index.html

সমাধান চয়ন করুন

hi Mr.Tom4, your sample site is no longer online so i'm unsure what kind of tactic it was using to avoid users navigating away. firefox 66, that's going to be released tomorrow will fix the rather longstanding issue of sites (mis)using constant authentication dialogs to trap users... https://bugzilla.mozilla.org/show_bug.cgi?id=377496

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1

All Replies (3)

philipp
philipp
  • Moderator
more options

চয়ন করা সমাধান

hi Mr.Tom4, your sample site is no longer online so i'm unsure what kind of tactic it was using to avoid users navigating away. firefox 66, that's going to be released tomorrow will fix the rather longstanding issue of sites (mis)using constant authentication dialogs to trap users... https://bugzilla.mozilla.org/show_bug.cgi?id=377496

Mr.Tom4
Mr.Tom4 প্রশ্নের মালিক
more options

Nice. Thanks for the quick reply. Ya, I tried that link in another computer and it didn't work either. It must have been cached or something because every time I'd go to it on that computer it would popup. It kept opening dialogs to download security.php. Krafty these people are.

Thanks for the info. Look forward to v66.

FredMcD
FredMcD
more options

The powers that be remove such things when they get reported. But the creators just create other such traps.

A way out of a trap page is to (force it if needed) Close Firefox. Wait about 20 seconds for Firefox to finish closing. Right-click on the Firefox icon and select Open New Window. +++++++++++++++++++++++++++++++++ Sometimes this works. If it opens, close it by Menu > File > Exit. This will flush out that web page from the Session Store.