This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Can't add second email with deactivated primary email

  • 1 উত্তর
  • 1 এই সমস্যাটি আছে
  • 23 দেখুন
  • শেষ জবাব দ্বারা cor-el

more options

My primary email account has been suspended by the provider, I tried to add a secondary email account to change my primary account. But when I click on add, I get a red box saying "Email returned did you type it right?", but the typed email address is good, and it appears firefox is attempting to send a verify email to my suspended primary email. Is there a way to add a secondary email on a trusted device, so that I can change my primary email on the account?

My primary email account has been suspended by the provider, I tried to add a secondary email account to change my primary account. But when I click on add, I get a red box saying "Email returned did you type it right?", but the typed email address is good, and it appears firefox is attempting to send a verify email to my suspended primary email. Is there a way to add a secondary email on a trusted device, so that I can change my primary email on the account?
স্ক্রিনশটসমূহ সংযুক্ত হয়েছে

All Replies (1)

more options

If you no longer have access to that email account then your only option is to create a new account with the email address that you wanted to add as the secondary email.