This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Error on New York Times site after latest update

  • 5 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 7 দেখুন
  • শেষ জবাব দ্বারা FredMcD

more options

After updating to 70.0.1 I can no longer view many stories on the New York Times website. I can see the front page at NYTimes.com fine, but when I click on a story the story briefly appears then the page goes white (blank). Strangely, this doesn't happen on ALL stories, just most of them. I spoke with the NYT and they recommended using Chrome, which clearly I am not going to do.

After updating to 70.0.1 I can no longer view many stories on the New York Times website. I can see the front page at NYTimes.com fine, but when I click on a story the story briefly appears then the page goes white (blank). Strangely, this doesn't happen on ALL stories, just most of them. I spoke with the NYT and they recommended using Chrome, which clearly I am not going to do.
স্ক্রিনশটসমূহ সংযুক্ত হয়েছে

সমাধান চয়ন করুন

Did you block any elements on the NYT ? Sometimes when you block an element incorrectly you get no page content, because the block spilled over into the page content.

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 0

All Replies (5)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

more options

Ad blocker is on but the problem still appears if it's turned off.

more options

চয়ন করা সমাধান

Did you block any elements on the NYT ? Sometimes when you block an element incorrectly you get no page content, because the block spilled over into the page content.

more options

Yesterday, without any changes on my end, the site began working again. I can only surmise this was on issue on the NYT's side. Thanks everyone for your kind assistance. SOLVED PROBLEM

Shane দ্বারা পরিমিত

more options

That's good to hear. Please flag your last post as Solved Problem as this can help others with similar problems.