This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

Can't create new mail account or change existing account settings

  • 2 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 2 দেখুন
  • শেষ জবাব দ্বারা brett18

brett18
brett18
more options

I have used T'bird forever, and don't think I changed anything. My profile is stored in Dropbox, so I can access T'bird from other computers - but only one instance at any time.

Suddenly it won't save changes after I close and reopen T'bird. I can create a new account, or edit settings for other accounts, but when I close and reopen T'bird those changes have gone, even on the same computer.

The folders for any new accounts I add are visible in the T'bird profile folder, but T'bird itself does not show them in the Folder pane with "show all" selected.

Any suggestions, please?

I have used T'bird forever, and don't think I changed anything. My profile is stored in Dropbox, so I can access T'bird from other computers - but only one instance at any time. Suddenly it won't save changes after I close and reopen T'bird. I can create a new account, or edit settings for other accounts, but when I close and reopen T'bird those changes have gone, even on the same computer. The folders for any new accounts I add are visible in the T'bird profile folder, but T'bird itself does not show them in the Folder pane with "show all" selected. Any suggestions, please?

সমাধান চয়ন করুন

Thanks, Matt. Earlier today I discovered I had 10,001 files called prefs-xx.js. Deleting all but the usual one fixed my problem.

Since I have been using Thunderbird with Dropbox successfully for about 8 years, I figure it will be a small price to pay. Every few weeks delete the extra files.

Cheers!

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I will save both of us a lot of time. The drop box solution does not work. Basically the files you are trying to save are syncing and generally messed up if you were to look in your profile folder you will have many files with numbers in the names prefs up to 200 I have seen reported, along with lots of others things that have numbers and should not. So when you get you profile unsynced you will stop having issues. It is that simple really.

brett18
brett18 প্রশ্নের মালিক
more options

চয়ন করা সমাধান

Thanks, Matt. Earlier today I discovered I had 10,001 files called prefs-xx.js. Deleting all but the usual one fixed my problem.

Since I have been using Thunderbird with Dropbox successfully for about 8 years, I figure it will be a small price to pay. Every few weeks delete the extra files.

Cheers!