This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

had to deinstall firefox and re install, the sync restore nothing ?

work31
work31
more options

I had to de install firefox and re install the sync bring no data ?


I also had to reset password after the re install

I had to de install firefox and re install the sync bring no data ? I also had to reset password after the re install

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

work31 said
I also had to reset password after the re install

If you reset the password without providing your recovery key, unfortunately that flushes the data in the account.

But usually removing Firefox (trashing the app) doesn't remove all your data. Or maybe you had a choice to save/remove your data from your Mac?

Do you have Time Machine backups?