This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Switched to new inbox?

  • 8 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 2 দেখুন
  • শেষ জবাব দ্বারা Matt

more options

I don't know what happened. I was looking at all the settings, to see why messages I deleted from the server (from my phone) were still coming to Thunderbird. (OK, so that's a different problem). I must have changed something, and now my emails stopped coming into my Local Folders - Inbox. They are now coming into a new Inbox which appears directly under the account, pop.verizon.net.

To see what was happening, I went into Server Settings - Message Storage - Advanced then I try to change it to Inbox for Local Folders, but it asks me ominously if I want to "Defer Account?" so I'm afraid to say yes.

How do I get everything back in the Local Folders?

Thank you for any insight!

I don't know what happened. I was looking at all the settings, to see why messages I deleted from the server (from my phone) were still coming to Thunderbird. (OK, so that's a different problem). I must have changed something, and now my emails stopped coming into my Local Folders - Inbox. They are now coming into a new Inbox which appears directly under the account, pop.verizon.net. To see what was happening, I went into Server Settings - Message Storage - Advanced then I try to change it to Inbox for Local Folders, but it asks me ominously if I want to "Defer Account?" so I'm afraid to say yes. How do I get everything back in the Local Folders? Thank you for any insight!

সমাধান চয়ন করুন

barbarajaffe said

I try to change it to Inbox for Local Folders, but it asks me ominously if I want to "Defer Account?" so I'm afraid to say yes. How do I get everything back in the Local Folders?

You got it, but be aware the entire verizon account will disappear from the folder pane when you do it. so copy or move mail from those folder to local folders before you change the settings.

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 0

All Replies (8)

more options

First, please share your setup. For equal setup, the phone and PC should be IMAP, but you mentioned one is POP. If the two are both POP, or one is IMAP and the other is POP, you will experience inconsistent experience in managing messages. And, by local folders, are you referring to having messages on PC in inbox or stored under the 'Local Folders' setting?

more options

Thanks for the reply, David. It's messy. My email is Verizon via AOL, so Thunderbird on my PC is POP3 (for receiving email). AquaMail on my Android is IMAP. I see why it shouldn't work, but it's worked fine until now. Sort of fine.

Messages on PC used to come into the Inbox within Local Folders, now it's coming in Inbox directly under the pop3 account (one level up).

If it weren't so hard to change my email address, I would have dumped Verizon email long ago.

Thanks. Barbara

more options

চয়ন করা সমাধান

barbarajaffe said

I try to change it to Inbox for Local Folders, but it asks me ominously if I want to "Defer Account?" so I'm afraid to say yes. How do I get everything back in the Local Folders?

You got it, but be aware the entire verizon account will disappear from the folder pane when you do it. so copy or move mail from those folder to local folders before you change the settings.

more options

Barbara, For what it's worth to you, I also have a Verizon account on AOL and I use IMAP - imap.aol.com server. If that is your preference, you may want to consider creating a new account (you can't change a POP account) for IMAP. Just a thought...

more options

Barbara, my recommendation is to abandon the POP problem you're trying to fix and create a new IMAP account.

more options

david said

Barbara, my recommendation is to abandon the POP problem you're trying to fix and create a new IMAP account.

IKMAP, despite it's popularity is not for everyone. Despite how much Verizon struggles to deliver something so basic.

more options

David and Matt, thanks for the replies.

I thought I'd take the easy way out and do that Defer Account thing to a global inbox. Even though I have only the one account.

It worked, and I guess I'll just leave it alone for now. David, if I were to go to IMAP, you say create a new IMAP account. That's with my same old email address? Just kill the old account in Tbird, create the new one, and merge the profiles?

Again, thanks!

more options

barbarajaffe said

It worked, and I guess I'll just leave it alone for now. David, if I were to go to IMAP, you say create a new IMAP account. That's with my same old email address? Just kill the old account in Tbird, create the new one, and merge the profiles?

Under no circumstances think you can merge a pop and IMAP account data. It will end badly.

You would have to copy the email you currently have in your Verizon account to "local folders" as removing an account in Thunderbird removes the mail in this folders that hang off it.

AN IMAP account is synchronized to the server. So you have to have enough space on the server to store all your mail. anything you do on one is reflected on the other. So your "new" imap account in Thunderbird using you same email address, will react differently to POP. Right down to the yahoo spam filters being used to move mail to a bulk mail folder.