Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

can't print to default printer

  • 2 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা JeanneR

JeanneR
JeanneR
more options

This is odd. I can't print to my default printer (HP OfficeJet), or to the same hardware via the wireless network. The print dialog shows nothing but the e-mail's subject as a header, and most every control is unavailable. I CAN choose the old print dialog, but that prints only the same header and nothing else.

I CAN choose any of several PDF "printers" and the page appears just fine and will print from the corresponding PDF program. I can even choose my old HP LaserJet, which is powered down, and the page appears just fine there as well.

I can print to this default printer from any other program. I've just powered down and rebooted cold. No change.

This just started a day or so ago. Any suggestions?

Thanks for any help, Jeanne TBird 91.8.0 (32-bit) Win 8.1

This is odd. I can't print to my default printer (HP OfficeJet), or to the same hardware via the wireless network. The print dialog shows nothing but the e-mail's subject as a header, and most every control is unavailable. I CAN choose the old print dialog, but that prints only the same header and nothing else. I CAN choose any of several PDF "printers" and the page appears just fine and will print from the corresponding PDF program. I can even choose my old HP LaserJet, which is powered down, and the page appears just fine there as well. I can print to this default printer from any other program. I've just powered down and rebooted cold. No change. This just started a day or so ago. Any suggestions? Thanks for any help, Jeanne TBird 91.8.0 (32-bit) Win 8.1

সমাধান চয়ন করুন

In Help/More Troubleshooting, at the bottom, there is a 'Clear saved print settings' button. Click that, restart TB, and see if it prints correctly with the default printer.

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

চয়ন করা সমাধান

In Help/More Troubleshooting, at the bottom, there is a 'Clear saved print settings' button. Click that, restart TB, and see if it prints correctly with the default printer.

JeanneR
JeanneR প্রশ্নের মালিক
more options

Thank you so much. That did the trick. I can't imagine how I might have caused this.

In any case, that troubleshooting page is worth knowing about.