This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

TB 102 not remember passwords

  • 1 উত্তর
  • 1 এই সমস্যাটি আছে
  • 11 দেখুন
  • শেষ জবাব দ্বারা dchod

more options

My TB profile is on my home NAS, which has worked fine until I installed TB 102 (64-bit). Now when I enter my account password and check the Save Password box, login to the account fails and the password is not saved. I can access my accounts if I don't check the Save Password box.

I've tried deleting the key4.db and cert9.db files. While they are recreated, it doesn't fix the problem. There are no file called "logins*" in the profile directory, which I've seen mentioned in previous discussions of this type of problem.

I used Sysinternals PROCMON to try and get some idea what's going on; i.e., what files are referenced when saving passwords. I did notice repeated attempts to read key4.db at offset 24 , length 16 which always failed with NETWORK_ERROR. Other accesses to key4.db succeeded.

I have programming experience and am willing to use the Debugger under Developer Tools. I just have no idea what to look for.

Thnk you for any suggestions you can provide.

My TB profile is on my home NAS, which has worked fine until I installed TB 102 (64-bit). Now when I enter my account password and check the Save Password box, login to the account fails and the password is not saved. I can access my accounts if I don't check the Save Password box. I've tried deleting the key4.db and cert9.db files. While they are recreated, it doesn't fix the problem. There are no file called "logins*" in the profile directory, which I've seen mentioned in previous discussions of this type of problem. I used Sysinternals PROCMON to try and get some idea what's going on; i.e., what files are referenced when saving passwords. I did notice repeated attempts to read key4.db at offset 24 , length 16 which always failed with NETWORK_ERROR. Other accesses to key4.db succeeded. I have programming experience and am willing to use the Debugger under Developer Tools. I just have no idea what to look for. Thnk you for any suggestions you can provide.

All Replies (1)

more options

I created a new profile, imported everything from the profile that was problematic, and everything now works. As the Guardian of Forever said, "All is as it was before."