Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

secure connection could not be established. This issue is caused by Sample CA 2

more options

When try to bring up NortonSafe Search I get this error:

search.norton.com is most likely a safe site, but a secure connection could not be established. This issue is caused by Sample CA 2, which is either software on your computer or your network.

When I try to connect to www.google.com I get this error:

www.google.com is most likely a safe site, but a secure connection could not be established. This issue is caused by Sample CA 2, which is either software on your computer or your network.

When I try to connect to support.mozilla.org

support.mozilla.org is most likely a safe site, but a secure connection could not be established. This issue is caused by Sample CA 2, which is either software on your computer or your network.

I can connect to all three of these on Chrome and Edge browsers.

I have the latest version (Chrome is up to date Version 105.0.5195.102 (Official Build) (64-bit).

Why does this error only happen on Firefox?

When try to bring up NortonSafe Search I get this error: search.norton.com is most likely a safe site, but a secure connection could not be established. This issue is caused by Sample CA 2, which is either software on your computer or your network. When I try to connect to www.google.com I get this error: www.google.com is most likely a safe site, but a secure connection could not be established. This issue is caused by Sample CA 2, which is either software on your computer or your network. When I try to connect to support.mozilla.org support.mozilla.org is most likely a safe site, but a secure connection could not be established. This issue is caused by Sample CA 2, which is either software on your computer or your network. I can connect to all three of these on Chrome and Edge browsers. I have the latest version (Chrome is up to date Version 105.0.5195.102 (Official Build) (64-bit). Why does this error only happen on Firefox?

All Replies (1)

more options

How to troubleshoot security error codes on secure websites https://support.mozilla.org/en-US/kb/error-codes-secure-websites

Also, Google search: From Askto - "the provider or the state has installed a root certificate, ridiculously named Sample 2, which issues fake certificates for all the sites listed. What for? And so he looks at the SSL connection. In a corporate environment, this is standard practice already. That is, all of your data transmitted over this connection is visible to Sample 2 publisher. Why? And with the help of this simple trick, he intercepted the initial connection key and can now decrypt it"