Deleting unauthorized 2nd account
During my absence, my house maid created a Firefox "default" account with her photo. So, when I open Firefox it is her account and photo that appears first and it stays there until I switch to my account. How can I delete this unauthorized account without deleting also my own account and lose my password list?
Vasilis Caravitis
During my absence, my house maid created a Firefox "default" account with her photo. So, when I open Firefox it is her account and photo that appears first and it stays there until I switch to my account. How can I delete this unauthorized account without deleting also my own account and lose my password list?
Vasilis Caravitis
All Replies (2)
Try this help. https://support.mozilla.org/en-US/questions/1036497
Hi Vasilis, what steps are you taking the fix the issue when you start Firefox? For example:
- sign out of the other person's Firefox Account, then sign in to your Firefox Account
- sign out of the other person's web account on the page that loads (for example, Gmail, Outlook, etc.), and then sign in to your account
- use the about:profiles page to launch Firefox using your older Firefox profile data and then closing out of the unwanted profile
- something else