This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

When clicking on "contact us" link on a website in Firefox, Thunderbird does not open but goes to Windows Mail instead

  • 3 উত্তরসমূহ
  • 0 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা david

Eric Larsen
Eric Larsen
more options

I don't use Windows Mail and have Thunderbird as my default email. However, when on a website using Firefox, and click on a "contact us" link to activate an email message to the website folks, a Windows Mail composition window opens instead of a Thunderbird composition window. I have to copy the email address out of the Windows Mail "To" field and paste into the Thunderbird "To" field.

How do I configure things such that clicking on a web link to open and start an email to said website results in that occurring in Thunderbird and not Windows Mail?

I'm on Win11 with latest Thunderbird as default email app and use latest Firefox browser.

Thanks! Eric

I don't use Windows Mail and have Thunderbird as my default email. However, when on a website using Firefox, and click on a "contact us" link to activate an email message to the website folks, a Windows Mail composition window opens instead of a Thunderbird composition window. I have to copy the email address out of the Windows Mail "To" field and paste into the Thunderbird "To" field. How do I configure things such that clicking on a web link to open and start an email to said website results in that occurring in Thunderbird and not Windows Mail? I'm on Win11 with latest Thunderbird as default email app and use latest Firefox browser. Thanks! Eric

সমাধান চয়ন করুন

Thank you David! I went into the windows default setting and Thunderbird was the default. I rebooted and chose it again and it now works. Thank you!!

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 0

All Replies (3)

david
david
  • Top 10 Contributor
more options

Assuming you have set Thunderbird as default and not working as intended, this is a Windows function. Start the 'default apps' app in Windows and check the assigned defaults there.

Eric Larsen
Eric Larsen প্রশ্নের মালিক
more options

চয়ন করা সমাধান

Thank you David! I went into the windows default setting and Thunderbird was the default. I rebooted and chose it again and it now works. Thank you!!

david
david
  • Top 10 Contributor
more options

You're very welcome. I'm glad all is working.