I still see green ticks on *search.norton.com*, you can set it as your new tab page with New Tab Override.

Thank you for your reply but it did not solve my problem

Hi I had another go at what you said and it worked but how safe is it? I have always used firefox with Norton Safe Search as homepage but that does not show the green check boxes. Have Firefox or Norton changed something?

I see green ticks on *search.norton.com* for non-sponsored sites (see screenshot) without any extensions installed. Are they still missing in Troubleshoot Mode?

Hi Thank you for your message. When I logged on this morning all the green ticks suddenly appeared as though yesterday had never happened. I do not know why Norton told me they were not going to be there anymore? All is well at present. Once again thank you.