This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

32 bit & 64 bit

  • 1 উত্তর
  • 0 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা david

more options

I just noticed (after 7 yrs) I have Thunderbird(beta) 32 bit on my laptop windows 10 (64 bit machine) and Thunderbird 64 bit on my desk top Windows 10 (64 bit machine). How do I get the 64 bit Thunderbird on the laptop without loosing all my settings to login to my 4 email accounts?

I just noticed (after 7 yrs) I have Thunderbird(beta) 32 bit on my laptop windows 10 (64 bit machine) and Thunderbird 64 bit on my desk top Windows 10 (64 bit machine). How do I get the 64 bit Thunderbird on the laptop without loosing all my settings to login to my 4 email accounts?

All Replies (1)

more options

For such moves, although technically not required, I always suggest making a copy of the profile. To do that, - click help>troubleshootinginformation - scroll down to 'profile folder' and click 'open folder - exit thunderbird (IMPORTANT) - you are now in the profile, back up three times in File Explorer and then copy the folder named Thunderbird to somewhere else. - now start and uninstall the 32-bit version. At end, it may prompt on whether to delete data folders. DO NOT ALLOW. - now install the 64-bit version and it should be okay, as all settings are in the profile, not the software.

Helpful?

একটি প্রশ্ন জিজ্ঞাসা করুন

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.