My wife and I both use thunderbird latest release for our email. We both cannot get into the servers at spectrum email in tampabay (tampabay.rr.com) and (spectrum.net) We have used the connection information that tech support gives us at Spectrum in our Thunderbird program and it will not connect imap or smtp. They tell me port 993 for imap and 587 for smtp and to use mail.spectrum.com on both. This is a 3 week long problem and we really need help! I have even deleted my account and read countless help articles on the Mozilla support threads. When I try to use the autoconfigurator it tries the wrong smtp port 443 and mobil.spectrum.net as the servername. Please help!