This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Internet Download Manager (IDM)

  • 2 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • শেষ জবাব দ্বারা lps5005

lps5005
lps5005
more options

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no change.

Here is the issue: 1. I open Firefox (Duck Duck Go is my default) (132.0.2 (64-bit) 2. I type "vintage sci fi movies" 3. Click on "videos" 4. Pick any movie (example: The Phantom Planet (black and white but this does not matter) 5. In the Choose How you Watch, I click the left icon - Watch Here, and not Watch on YouTube; also click Remember my choice 6. The movie starts but there is no IDM dialogue 7. If I then click Watch on YouTube inside the movie, it switches to YouTube and the movie starts, AND the IDM dialogue pops up.

As I said, this worked in Firefox/DDG a couple of weeks ago.

IDM version is 6.42 Build 23, full (paid for) version Oct 15 2024 The IDM Integration Module in Firefox shows as Version 6.42.22, last updated Oct 28 2024.

Can you assist please.

For some reason, IDM will not work in Firefox/DuckDuckGo. even though it worked a couple of weeks ago. I contacted IDM support who have tried everything they have, but no change. Here is the issue: 1. I open Firefox (Duck Duck Go is my default) (132.0.2 (64-bit) 2. I type "vintage sci fi movies" 3. Click on "videos" 4. Pick any movie (example: The Phantom Planet (black and white but this does not matter) 5. In the Choose How you Watch, I click the left icon - Watch Here, and not Watch on YouTube; also click Remember my choice 6. The movie starts but there is no IDM dialogue 7. If I then click Watch on YouTube inside the movie, it switches to YouTube and the movie starts, AND the IDM dialogue pops up. As I said, this worked in Firefox/DDG a couple of weeks ago. IDM version is 6.42 Build 23, full (paid for) version Oct 15 2024 The IDM Integration Module in Firefox shows as Version 6.42.22, last updated Oct 28 2024. Can you assist please.

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Can we get a link to the add-on you're using? Just to be clear... the issue here is the add-on right?

Helpful?

lps5005
lps5005 প্রশ্নের মালিক
more options

Hi, jonzn4SUSE,

Don't know if it is the add-on. I have deleted and added it 3 times including a direct download from IDM.

I made no changes to the add-on anywhere around the time IDM stopped working.

Here is the link:

addons://detail/mozilla_cc3@internetdownloadmanager.com

I also have a DuckDuckGo add-on:

addons://detail/jid1-ZAdIEUB7XOzOJw@jetpack

and an Adblock Plus add on

addons://detail/{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

All three have been installed for some time, way before the issue.

This may be due to an update in Firefox, but I have no clue. Any help would be much appreciated.

Helpful?

একটি প্রশ্ন জিজ্ঞাসা করুন

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.