Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

firefox freezes entire computer as it tries to reopen windows that caused it to crash. How to restart Firefox with a blank tab?

  • 1 উত্তর
  • 1 এই সমস্যাটি আছে
  • 9 দেখুন
  • শেষ জবাব দ্বারা cor-el

AnonymousUser
AnonymousUser
more options

When Firefox is "improperly shutdown" or crashes, and I try to restart it, it tries to recover the windows / tabs from previous session (one of which probably caused the crash), this causes my entire computer to freeze up. It also freezes up even when I try to start Firefox in "Safe Mode." Uninstalling and then re-installing does not seem to help. Any ideas?

Crash ID(s)

cc2afdf1-fd67-41d0-9ad9-3c2e62100218

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

When Firefox is "improperly shutdown" or crashes, and I try to restart it, it tries to recover the windows / tabs from previous session (one of which probably caused the crash), this causes my entire computer to freeze up. It also freezes up even when I try to start Firefox in "Safe Mode." Uninstalling and then re-installing does not seem to help. Any ideas? == Crash ID(s) == cc2afdf1-fd67-41d0-9ad9-3c2e62100218 == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB6; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Set the pref browser.sessionstore.max_resumed_crashes to 0 on the about:config page to get the about:sessionrestore page immediately with the first restart after a crash has occurred or the Task Manager was used to close Firefox.

See: https://wiki.mozilla.org/Session_Restore#Preferences http://kb.mozillazine.org/Browser.sessionstore.max_resumed_crashes

See also http://kb.mozillazine.org/Session_Restore#Firefox_keeps_crashing_after_restoring_a_session