This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

I am getting this message: An error occurred while sending mail. The mail server responded: 5.3.4 Requested action not taken; To send your message, please sign into your account online first and solve a puzzle. (Sorry for the inconvenience--these puzzles

  • 2 উত্তরসমূহ
  • 46 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা the-edmeister

AnonymousUser
AnonymousUser
more options

I am trying to send a message with an attachment, I get this message: An error occurred while sending mail. The mail server responded: 5.3.4 Requested action not taken; To send your message, please sign into your account online first and solve a puzzle. (Sorry for the inconvenience--these puzzles help us stop spammers.). Please check the message and try again.

== Today

I am trying to send a message with an attachment, I get this message: An error occurred while sending mail. The mail server responded: 5.3.4 Requested action not taken; To send your message, please sign into your account online first and solve a puzzle. (Sorry for the inconvenience--these puzzles help us stop spammers.). Please check the message and try again. == Today

All Replies (2)

jarmstro99
jarmstro99
more options

Me too (with Thunderbird). EXCEPT it reads Requested action not taken; This account is currently blocked from sending messages. If you don't think you've violated the Windows Live Terms of Use, please contact customer support... Occasionally the mail "sends", but it is unpredictable. Tech Support at Qwest (for q.com under Windows Live) does not find a problem at their end. More suspiciously, the same account accessed from my Mac does not seem to exhibit this problem. Have reloaded T'bird. Recurred again.

the-edmeister
the-edmeister
  • Moderator
more options

Thunderbird support is over here.

http://www.mozillamessaging.com/en-US/support/ or here: http://forums.mozillazine.org/viewforum.php?f=39