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pages on certain websites are staying static

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i am trying to instant message on a certain webpage,the webpage is fine but when the message comes up the page dosn't reload not allowing me to respond to the message..is there anyway of fixing this problem.i have tried various search engines but always come across the same problem

i am trying to instant message on a certain webpage,the webpage is fine but when the message comes up the page dosn't reload not allowing me to respond to the message..is there anyway of fixing this problem.i have tried various search engines but always come across the same problem

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You can reload the page and bypass the cache with:

* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)


See Keyboard shortcuts - Perform common Firefox tasks quickly and Use mouse shortcuts to perform common tasks in Firefox

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems