This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

license agreement number to install updates

  • 1 উত্তর
  • 1 এই সমস্যাটি আছে
  • 9 দেখুন
  • শেষ জবাব দ্বারা cor-el

more options

firefox wants to install updates, telling me very important to do so, but when i click on install and next, i keep getting a question needing the license agreement number and telling me to go to firefox web site...

firefox wants to install updates, telling me very important to do so, but when i click on install and next, i keep getting a question needing the license agreement number and telling me to go to firefox web site...

All Replies (1)

more options

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.

Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.

It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

You can skip the step to create a new profile, that is not necessary for this issue.

See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall