When I click or type in a valid link, I get the message "The URL is not valid and cannot be loaded." I have to reload/refresh the page one or more times until the same page loads.
This happens with small sites as well as major ones such as amazon.com. It happens frequently with many different websites both when typing in a URL or clicking on one from search results or other pages. If I am opening it in a new tab, the page is blank and the correct URL shows in the address bar even though it didn't load. When I get the message "The URL is not valid and cannot be loaded" I have to click okay and then click on the link again or click refresh. Sometimes it loads on the 2nd try; other times I have to refresh multiple times to get it to load.
Anyone know what is causing this or what will help?
All Replies (1)
- "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
- "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
- Don't make any changes on the Safe mode start window.
See:
- Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
- Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems
See also http://kb.mozillazine.org/Error_loading_websites (Error_loading_some_websites)