When I open Youtube, i her songs and videos, but no picture in a little window on the site. Why? On internet explorer there is no problem, and it's the same laptop. Thank you, Martina
No picture on youtube, sound is ok, i can see everything but the picture in the window.
All Replies (1)
You can update Firefox to the latest 3.6.15 version via "Help > Check for Updates"
Clear the cache and the cookies from sites that cause problems.
- "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
- "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
- Don't make any changes on the Safe mode start window.
See: