Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

IOBit Security 360 Pro v1.50 has flagged 16 files for cleaning after a Privacy Sweep analysis. However, cleaning apparently does not work since these files continue to appear. My problems began after a recent upgrade to Firefox V4

  • 2 উত্তরসমূহ
  • 2 এই সমস্যাটি আছে
  • 2 দেখুন
  • শেষ জবাব দ্বারা george997

more options

Example Report Privacy Analysis Report Total: 16 items to be removed Total: 144.00 KB files to be removed


Details of items to be removed.


C:\Documents and Settings\George\Local Settings\Application Data\Mozilla\Firefox\Profiles/eccfeqs7.default\Cache\0 0 bytes

Example Report Privacy Analysis Report Total: 16 items to be removed Total: 144.00 KB files to be removed ------------------------------------------------------------------------------------------ Details of items to be removed. ------------------------------------------------------------------------------------------ C:\Documents and Settings\George\Local Settings\Application Data\Mozilla\Firefox\Profiles/eccfeqs7.default\Cache\0 0 bytes

All Replies (2)

more options

As it is pointing to files in the cache try clearing the cache - https://support.mozilla.com/kb/How+to+clear+the+cache

more options

Cleared cache before but the files reappear each time Firefox runs. I don't think this is a Firefox issue but a IObit security software problem in not recognizing these files as legitimate.

george997 দ্বারা পরিমিত