We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

I am trying to upgrade to Firefox 4, and I get this error message: The operation can’t be completed because you don’t have permission to access some of the items.

  • 1 উত্তর
  • 6 এই সমস্যাটি আছে
  • 12 দেখুন
  • শেষ জবাব দ্বারা cor-el

more options

I am trying to upgrade to Firefox 4, and I get this error message: The operation can’t be completed because you don’t have permission to access some of the items.

I am trying to upgrade to Firefox 4, and I get this error message: The operation can’t be completed because you don’t have permission to access some of the items.

All Replies (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re-)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.