This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

Firefox 4.0 will not recognize HP Simplepass identity Protection

  • 1 উত্তর
  • 8 এই সমস্যাটি আছে
  • 21 দেখুন
  • শেষ জবাব দ্বারা TonyE

maskill
maskill
more options

I have HP Simplepass Identity Protection (fingerprint password) but when I upgraded to firefox 4.0 it will not recognize it. This is what I get every time I try to use my fingerprint password :

"Firefox doesn't know how to open this address, because the protocol (dpql) isn't associated with any program." I use windows 7

I have HP Simplepass Identity Protection (fingerprint password) but when I upgraded to firefox 4.0 it will not recognize it. This is what I get every time I try to use my fingerprint password : "Firefox doesn't know how to open this address, because the protocol (dpql) isn't associated with any program." I use windows 7

All Replies (1)

TonyE
TonyE
  • Moderator
more options

The company that make the bioscanner for HP have abandoned it. For more details see https://support.mozilla.com/en-US/questions/799388