When I open firefox 4 or a new window I get an error message "components.classes[cid] is undefined" how do I fix this
I upgraded to firefox 4 and now whenever I open the browser or a new window in the browser I get an error message that reads "Components.classes[cid] is undefined. How do I fix this message. I have reinstalled firefox 4 three times and still get the message. I am running windows 7 pro
I upgraded to firefox 4 and now whenever I open the browser or a new window in the browser I get an error message that reads "Components.classes[cid] is undefined. How do I fix this message. I have reinstalled firefox 4 three times and still get the message. I am running windows 7 pro
All Replies (1)
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")