This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

Firefox 4.0.1 only shows some letters, others are missing. Pages load correctly in other browsers.

  • 1 উত্তর
  • 17 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা cor-el

wishy
wishy
more options

I've encountered a problem with Firefox 4.0.1. where it only shows some letters in headlines, and other letters are missing. I've opened the same pages in other browsers (Chrome and Safari) and the pages open fine. Websites I've noticed this issue at so far: Facebook (clicking on the 'inbox' icon, the sender's name is affected), Fotolia (top navigation bar and phone number. screenshot: http://werecordings.com/images/screenshots/screen-capture-1.png ), youtube (bold text on the left in the inbox, and address book. screenshot: http://werecordings.com/images/screenshots/screen-capture.png ). Please feel free to check out the screenshots I've taken of this issue. I hope they can help. If I keep looking, I'm sure I'll find other websites with this same issue. It might be a javascript issue. I've ruled out a font issue because since I noticed this problem, I used Insider's Font Smasher 1.8.0 to clear out the font caches, then did it again through OnyX and I also used FontAgent Pro 4.140 to analyze all my fonts and then remove all damaged and incomplete fonts. Also, as I mentioned already, these same pages open up completely with no missing characters in other browsers. Please advise!

I've encountered a problem with Firefox 4.0.1. where it only shows some letters in headlines, and other letters are missing. I've opened the same pages in other browsers (Chrome and Safari) and the pages open fine. Websites I've noticed this issue at so far: Facebook (clicking on the 'inbox' icon, the sender's name is affected), Fotolia (top navigation bar and phone number. screenshot: http://werecordings.com/images/screenshots/screen-capture-1.png ), youtube (bold text on the left in the inbox, and address book. screenshot: http://werecordings.com/images/screenshots/screen-capture.png ). Please feel free to check out the screenshots I've taken of this issue. I hope they can help. If I keep looking, I'm sure I'll find other websites with this same issue. It might be a javascript issue. I've ruled out a font issue because since I noticed this problem, I used Insider's Font Smasher 1.8.0 to clear out the font caches, then did it again through OnyX and I also used FontAgent Pro 4.140 to analyze all my fonts and then remove all damaged and incomplete fonts. Also, as I mentioned already, these same pages open up completely with no missing characters in other browsers. Please advise!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to teset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).