cant load webmail ran ok in version 4
I have just run the update to v5 and now cant access my webmail, the page loads but will not let me click on any buttons to view the folders/mail
I have just run the update to v5 and now cant access my webmail, the page loads but will not let me click on any buttons to view the folders/mail
All Replies (2)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
thanks - tried all but still will not work? I can log on but can't get to see any mail, works fine in IE