This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Where are the answers to my question?

  • 2 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 11 দেখুন
  • শেষ জবাব দ্বারা RhinoCan

more options

In the course of composing and submitting a previous question, I never once saw any information on where I could expect to find the answer to my question once someone answered it. I still have no idea where to find the answers to my questions. Could you please redesign your process so that it it clearer to the person asking the question where they can hope to find the answer?

In the course of composing and submitting a previous question, I never once saw any information on where I could expect to find the answer to my question once someone answered it. I still have no idea where to find the answers to my questions. Could you please redesign your process so that it it clearer to the person asking the question where they can hope to find the answer?

All Replies (2)

more options

I can't find either the question I posted or the answer. :(

more options

I eventually figured out where to see the answers to my questions. (Mozilla REALLY needs to improve their process so that people asking questions get information on how to see their questions and answers!)

Here's what you need to do: 1. Go to this address: https://support.mozilla.com/en-US/questions. 2. Just below the heading "Firefox Support Forum", you'll see a large blue area containing everyone's questions. To see only YOUR questions, look for the heading at the top of the blue area that says "Show: All | Unsolved | Solved | No replies | My Contributions". Click on "My Contributions" and you will see only your own questions. 3. Click on the question whose answers you're trying to find. A new page will come up showing the question and the answers.