Why do I get a 'Bad Request' message when trying to access my Provident Bank website bookmark?
For some unknown reason, I cannot access my bank account, which is bookmarked. I can access all other bookmarks without incident. The bank says the problem lies with Firefox. This problem just occurred since I upgraded my Firefox.
All Replies (1)
This issue can be caused by corrupted cookies.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
See also: