This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

Why can I not recover my Firefox Help support account?

  • 3 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা PatPeter

more options

Has this Firefox support website ever had to reset every user's password? I have an account by the name of 'PatPeter' that I can no longer access. I have tried every one of my common passwords as well as every possible e-mail address for recovery. I have received no e-mail and cannot log in.

Has this Firefox support website ever had to reset every user's password? I have an account by the name of 'PatPeter' that I can no longer access. I have tried every one of my common passwords as well as every possible e-mail address for recovery. I have received no e-mail and cannot log in.

সমাধান চয়ন করুন

Accounts that haven't been used for a long time have been deactivated (removed) to cleanup the database.

You can try to post on the Contributors forum to get the attention of a forum Administrator.

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 0

All Replies (3)

more options

Check your Email accounts to see if you previously received any email from this forum.

more options

চয়ন করা সমাধান

Accounts that haven't been used for a long time have been deactivated (removed) to cleanup the database.

You can try to post on the Contributors forum to get the attention of a forum Administrator.

more options

That was the first thing I did when I logged into my e-mail accounts mha007; the only e-mails I found were from Bugzilla.

Thanks cor-el, that answered my question. I only wish that after deleting it, they had freed up the username so I could just re-register with it. I'll have to be careful not to lose this account or I'll have run out of usernames!