Firefox crashes when I click on "Add-Ons" from menu tab
Every time I click on "Tools" in the menu bar and then click on the "Add-ons" tab, Firefox immediately crashes and a crash report shows up asking if I want to submit the report. This only started happening after I recently installed a bunch of add-ons to my browser. I want to uninstall some of the add-ons but unfortunately I cannot even view the "Add-ons" page now because it keeps crashing every time I try. I have tried restarting my browser as well as my computer many times and still get the same crash error.
All Replies (1)
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
This can be a problem with the file(s) that store the extensions registry.
Delete the files extensions.* (extensions.sqlite, extensions.ini, extensions.cache, extensions.rdf) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
New files will be created when required.
See "Corrupt extension files":
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is an update.