This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

Lost sync info...

  • 2 উত্তরসমূহ
  • 5 এই সমস্যাটি আছে
  • 12 দেখুন
  • শেষ জবাব দ্বারা stylusFXN

stylusFXN
stylusFXN
more options

I'd appreciate if you could help me on this.. I formatted my hdd and tried to sync my bookmarks back from previous state (previous instalation), but I accidently lost my sync key so I made another. I believed that I could acces my original sync account with another key, but it seems that it's not working like I expected. I have original sync key now, and I wonder if you could help me to retrieve my data. Please.

Thanks, Mat

I'd appreciate if you could help me on this.. I formatted my hdd and tried to sync my bookmarks back from previous state (previous instalation), but I accidently lost my sync key so I made another. I believed that I could acces my original sync account with another key, but it seems that it's not working like I expected. I have original sync key now, and I wonder if you could help me to retrieve my data. Please. Thanks, Mat

সমাধান চয়ন করুন

Sorry, that data is gone. When you get a new SyncKey your data is automatically cleared from the sync server. The data is worthless without the correct SyncKey, which is used for encryption & decryption of your data as it is uploaded and downloaded to & from the sync server.

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

চয়ন করা সমাধান

Sorry, that data is gone. When you get a new SyncKey your data is automatically cleared from the sync server. The data is worthless without the correct SyncKey, which is used for encryption & decryption of your data as it is uploaded and downloaded to & from the sync server.

stylusFXN
stylusFXN প্রশ্নের মালিক
more options

Thanks for the assistance.

I feel pathetic right now.. ;(