Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

I cannot open my comcast mail since they changed their opening page for inboxes

  • 1 উত্তর
  • 41 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা the-edmeister

debrafield
debrafield
more options

I have always been able to access my Comcast email inbox UNTIL Comcast changed their opening page for email. When they changed their opening page, it now shows just a portion of your new email and you have to click on "View Entire Inbox" to actually read your mail. I can navigate to this page, but when I click on "View Entire Inbox" it simply gives me the exact same page and will not allow me to view my entire inbox. I phoned Comcast and they said it is an issue with Mozilla. I can still view my email via Safari. Any ideas? I miss Mozilla! I hate Safari!

I have always been able to access my Comcast email inbox UNTIL Comcast changed their opening page for email. When they changed their opening page, it now shows just a portion of your new email and you have to click on "View Entire Inbox" to actually read your mail. I can navigate to this page, but when I click on "View Entire Inbox" it simply gives me the exact same page and will not allow me to view my entire inbox. I phoned Comcast and they said it is an issue with Mozilla. I can still view my email via Safari. Any ideas? I miss Mozilla! I hate Safari!

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Yeah, Comcast didn't bother testing that new interface properly with Firefox, so it is a "Mozilla problem". They did the same thing two years ago with the last major re-design of their web mail interface, but they fixed it a little faster then.

The Xfinity Connect Lite interface works properly in Firefox 6.0, so you need to open Preferences > General near the top of that page and switch to the Connect Lite version. See the screenshot below.