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Why do I constantly get "Firefox is not responding" way too often when on Facebook?

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I'll be doing something on Facebook playing games and trying to go further down the page and it will take like a minute or two and a message will say at the top Facebook "not responding". This happens a lot and don't know if it is actually Firefox or Facebook that has the problem. But it just happened now when trying to type this message. Do I have a bug, hacker or virus? When I run a scan everything is fine. This is annoying as hell and I never had this problem with an older version of Firefox Mozilla.

I'll be doing something on Facebook playing games and trying to go further down the page and it will take like a minute or two and a message will say at the top Facebook "not responding". This happens a lot and don't know if it is actually Firefox or Facebook that has the problem. But it just happened now when trying to type this message. Do I have a bug, hacker or virus? When I run a scan everything is fine. This is annoying as hell and I never had this problem with an older version of Firefox Mozilla.

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).