I pay my bills via West America bank Bill Pay system. At the end of the month, I print a report listing all bills paid for the specified time frame. I've been doing this for over a year using Firefox. This month, when I tried to print the report, the computer sent the report to the printer but the printer did not print the report. I got tech help from the printer manufacturer and using Explorer for my browser, I'm able to print the report. I again tried using Firefox but the printer would not print the report. The printer will print a Word document.