This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

How can I uninstall firefox 10.0.2, when normal uninstall doesn't work?

  • 5 উত্তরসমূহ
  • 3 এই সমস্যাটি আছে
  • 2 দেখুন
  • শেষ জবাব দ্বারা cor-el

more options

Since firefox 10.0.2 is worthless, I tried to uninstall, but this won't work either. I've even deleted all my downloads from firefox, but nothing works. All I get from firefox is a black blank page, and no it's not the firewall. I truly loved firefox, but you have finally achieved ruining it.

Since firefox 10.0.2 is worthless, I tried to uninstall, but this won't work either. I've even deleted all my downloads from firefox, but nothing works. All I get from firefox is a black blank page, and no it's not the firewall. I truly loved firefox, but you have finally achieved ruining it.

All Replies (5)

more options

What are the problems that you are having with Firefox? We can try to fix those if you would like. Are you having trouble connecting to the Internet?

more options

The problem is that I have no firefox. When I try to go to firefox, I get a black page with nothing on it. I used firefox for 4 years and have been through many updates, but this one is evil. I know that's a little dramatic, but that's the stage I'm at. I don't really know if it's a firefox problem because several issues began at the same time, but it happened when I updated firefox. I get my email through windows live, or I did, because nothing in windows live works either. I've restored my computer 4 times, and nothing helps. Google chrome works great, and it's looking like I'll have to get used to it ? I just don't understand how the new firefox could be so different, that everything was thrown for a loop ? I'm not a computer whiz, so maybe it's all my fault, but nothing was changed ? I had already accepted that firefox was a thing of the past, but I can't even uninstall it. Sorry to be a bother, I'd just like life back to normal.

more options

How to Fix Firefox will let you recreate your Firefox profile, which should resolve any of the problems that you are having. It sounds like your profile may just be corrupted, which is a relatively simple fix with that article.

If you just don't want to play with it anymore, we can uninstall as well. Firefox Uninstalling Firefox will help there.

more options

LOL ! Well no one can say I didn't try ! I deleted firefox and reinstalled, and guess what ? Yep, same old thing, nothing ! Eventhough I loved firefox, it just doesn't like me. Thanks for trying !

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.