Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

When upgrading to the latest version, I end up with a Firefox 18.0.2 update box which just gives option of saving an .exe file, nothing else. How do I upgrade?

  • 2 উত্তরসমূহ
  • 1 এই সমস্যাটি আছে
  • 9 দেখুন
  • শেষ জবাব দ্বারা cor-el

more options

Hi, the box that appears is the 'opening firefox setup 18.0.2.exe' I only have the option to save the file http://download.cdn.mozilla.net, or cancel. No run option or where its downloaded to.

Any help to upgrade to the latest version welcomed.

Many thanks.

Robin

Hi, the box that appears is the 'opening firefox setup 18.0.2.exe' I only have the option to save the file http://download.cdn.mozilla.net, or cancel. No run option or where its downloaded to. Any help to upgrade to the latest version welcomed. Many thanks. Robin

All Replies (2)

more options

Click the save button. After the file finishes downloading, double click it, and install the newest version of Fierfox

After updating, follow the steps at How to reset the default user agent on Firefox

more options

There are other things that need your attention.

You should also update your outdated Flash plugin

  • Shockwave Flash 10.0 r22