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আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

Firefox crashes on start up and does not provide the start in safe mode dialogue box--error code 2130420.

  • 2 উত্তরসমূহ
  • 3 এই সমস্যাটি আছে
  • 2 দেখুন
  • শেষ জবাব দ্বারা FromtheShadow

FromtheShadow
FromtheShadow
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I updated the plugins in Safe Mode when that was working, unistalled/reinstalled twice, ran the virus software requested (and my own), and it will not start up at all now. The error codes I have received are:

Crash ID: bp-4fefebcc-0b9b-4ec2-9e50-1728d2130420 Crash ID: bp-5a517dc3-96e1-4c5e-a2c2-6b9ff2130420 Crash ID: bp-77aaf6a0-511f-4466-af23-c92ff2130420 Crash ID: bp-744c4129-238b-4d2a-bb43-e571a2130420 Crash ID: bp-ad2f5328-bbea-400c-81c3-624b12130420

I updated the plugins in Safe Mode when that was working, unistalled/reinstalled twice, ran the virus software requested (and my own), and it will not start up at all now. The error codes I have received are: Crash ID: bp-4fefebcc-0b9b-4ec2-9e50-1728d2130420 Crash ID: bp-5a517dc3-96e1-4c5e-a2c2-6b9ff2130420 Crash ID: bp-77aaf6a0-511f-4466-af23-c92ff2130420 Crash ID: bp-744c4129-238b-4d2a-bb43-e571a2130420 Crash ID: bp-ad2f5328-bbea-400c-81c3-624b12130420

All Replies (2)

philipp
philipp
  • Moderator
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hello, thanks for providing your crash ids. please start firefox in safemode (by pressing the shift-key while it is launching) & go to firefox > options > advanced > general & disable hardware acceleration.

FromtheShadow
FromtheShadow প্রশ্নের মালিক
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Philipp - worked great. Thank you very much. The pressing shift while launching it ws what I was missing.

Thank you for your help!