How do I stop about blank pop ups that are caused by Firefox? These are blocked ny my virus protection and ar
Ok my virus protection, I use Kaspersky, is detecting a packer every time I try to load Farmville on Facebook. This results in the game reloading over and over again. These pop up quickly with about blank in the address but nothing else. The path for this leads to Firefox...C:\Users\Toshiba\AppData\Local\Mozilla\Firefox\Profiles\yipb6gme.default\Cache\C\4D\C1121d01. This was the last one shown in the list. It's a Swf2Swc. Today I have 24 at various times with 2 to 3 each time I tried to load Farmville. When my virus protection stopped them Farmville reloaded so I was never able to actually get into it.
How can I stop these.
Just so you know I did try safe mode with the same results
All Replies (5)
Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
- On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
- On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
- On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
- Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
Please report back soon.
Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.
Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.
To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.
If Kaspersky isn't working properly then you need to contact Kaspersky for support or disable this feature for Firefox.
would anyone know why i get "about:blank" when i click on a web site. i never had this problem before
thanks in advance
@mike02
If the above information does not resolve your issue, please consider creating a new thread containing the specific details of your issue.
Doing so will allow the Mozilla volunteers to give you solutions that are more helpful to you. This may help them to solve your problem faster and more efficiently.
Please, feel free to post the link to your thread on this thread for volunteers interested in assisting you.
Thank you.