Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

The "Reset Firefox" button is missing from the Troubleshooting Information page in Waterfox v. 26.0.

  • 1 উত্তর
  • 23 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা cor-el

more options

Upon opening Waterfox I see a message at the bottom of the screen indicating that Waterfox is slow in opening. When I follow the link to find a fix for it, I get the page instructing me on how to reset the programme via the Troubleshooting Information page. However, the "Reset Firefox" button shown in the example is missing from the page in Waterfox.

Upon opening Waterfox I see a message at the bottom of the screen indicating that Waterfox is slow in opening. When I follow the link to find a fix for it, I get the page instructing me on how to reset the programme via the Troubleshooting Information page. However, the "Reset Firefox" button shown in the example is missing from the page in Waterfox.

All Replies (1)

more options

You only see the reset button on the "Help > Troubleshooting Information" page if you use the profile that is marked as Default=1 in the profiles.ini file.

If you do not have the "Reset" button then either use the Profile Manager to create a new profile or use the Profile Manager to start with the current default profile to get the reset button in Firefox.