This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

এই থ্রেডটি সংরক্ষিত ছিল। যদি আপনি সাহায্য চান তাহলে অনুগ্রহ করে একটি নতুন প্রশ্ন জিজ্ঞাসা করুন

Bugzilla will not accept my ID and (changed) password so I can file a bug report

  • 1 উত্তর
  • 2 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা cor-el

jwwells
jwwells
more options

when I tried to login, it would not accept my ID and password. I successfully changed my password, but it still would not accept my ID with the new password

when I tried to login, it would not accept my ID and password. I successfully changed my password, but it still would not accept my ID with the new password

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you use a Persona account or the classic login?

Any luck if you disable the Firefox Password Manager temporarily?

  • Tools > Options > Security: Passwords: "Remember passwords for sites"

You can try to remove the Bugzilla cookies.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"

Use these steps to remove saved (form) data from a drop-down list:

  1. click the (empty) input field on the web page to open the drop-down list
  2. highlight an entry in the drop-down list
  3. press the Delete key (on Mac: Shift+Delete) to remove it.