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Message listed by Global Search will not open -- not found?

  • 3 উত্তরসমূহ
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  • শেষ জবাব দ্বারা christ1

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TB 24.3.0 (under 32-bit W7 Enterprise Sp1) Global search:

I searched for messages with a key word and got a nice list. If I try to open a the message by clicking the message Subject, occacionally (all too often) it seems like the message is not found. Where I sometimes get the message details (and thread) I get nothing, and in the window below where the message would be displayed I get the Thunderbird html "What happened to the Thunderbird File, Edit, and View menus? etc" stuff.

Apparently something is wrong with indexing. I fail to locate the "global-messages-db.sqlite" file that is (in older responses) advised to be deleted in order to re-index the messages. is there such a file in later Thunderbirds?

Why I should need to go on deleting files if indexing fails? Should there not be a mechanism to warn me (or the application) that something is wrong? Should not this indexing be fixed without basic user going into drastic measures such as deleting files...

Would it have been too much to see the accout and folder from where Global Search found the message in initial list of found messages?

pekka

TB 24.3.0 (under 32-bit W7 Enterprise Sp1) Global search: I searched for messages with a key word and got a nice list. If I try to open a the message by clicking the message Subject, occacionally (all too often) it seems like the message is not found. Where I sometimes get the message details (and thread) I get nothing, and in the window below where the message would be displayed I get the Thunderbird html "What happened to the Thunderbird File, Edit, and View menus? etc" stuff. Apparently something is wrong with indexing. I fail to locate the "global-messages-db.sqlite" file that is (in older responses) advised to be deleted in order to re-index the messages. is there such a file in later Thunderbirds? Why I should need to go on deleting files if indexing fails? Should there not be a mechanism to warn me (or the application) that something is wrong? Should not this indexing be fixed without basic user going into drastic measures such as deleting files... Would it have been too much to see the accout and folder from where Global Search found the message in initial list of found messages? pekka

pekka দ্বারা পরিমিত

All Replies (3)

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You'll need to rebuild the Global Database.

https://support.mozilla.org/en-US/kb/rebuilding-global-database

Note, depending on the size of your mail archive this may take a while.

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Thanks. File deleted and rebuilding in process.

But. Why: 1) TB does not recognize that the index is broken as something "found" in search is not actually "found" to show, 2) then warn me about it and then 3) do the rebuild for me?

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I don't know. You may want to file bugs for these things.

https://bugzilla.mozilla.org