Firefox crashes
I recently was having so much trouble with Firefox on Win 8 (Sony VAIO e-series laptop) that I unistalled and then reinstalled it (and have had to do that about three times in the last 5 months.
Need help -- is it just NOT compatible with WIn8?
I feel bad, because it is my favorite browser.
Please help me.
Reference -- https://crash-stats.mozilla.com/report/index/29686f9e-89e5-490c-9d86-29b762140328
Report ID Date Submitted
bp-29686f9e-89e5-490c-9d86-29b762140328 3/28/2014 4:59 PM
1c1717ff-f5db-440d-9735-4536bc456f41 3/20/2014 1:41 AM
bp-31e64de7-672a-4c51-86c6-3cc622140303 3/2/2014 7:11 PM
bp-6a2b3c8c-32b9-4c09-8008-73c8d2140303 3/2/2014 7:11 PM
768f8d5e-5786-41a1-82e7-2e094564c31c 2/12/2014 9:03 PM
b26dd43b-ddea-44a3-8e24-2d9ece982066 1/9/2014 2:47 AM
fd40d21d-0c76-4af1-a2e4-6524ee515c2d 12/31/2013 12:00 PM
bp-08542c32-dcee-4cbb-8f31-385332131231 12/31/2013 11:48 AM
713d9ff7-1602-4f64-aa50-7a4d3bb137fc 12/6/2013 3:31 PM
3f07472f-5e20-4293-95d2-53f088b2e2ac 12/1/2013 6:25 PM
a4b33885-cf56-4b46-8be2-825de13ccb02 10/17/2013 7:24 AM
1ddd5531-8e70-4f37-9767-31c3dcad4c09 10/16/2013 10:57 AM
389cd8c1-9250-4c6e-bdb7-e7ed1f47ad21 10/4/2013 2:16 PM
8ca85767-e650-4b8b-b8cd-cdb0d455002b 10/4/2013 1:44 PM
All Replies (1)
Try disabling FlashPlayer. At least some of the crashes are FlashPlayer related. Does that solve the crashing ?
If so next steps
- Try in Firefox's safemode but with Flashplayer enabled.
Does that crash or not ? (May be another extension or hardware acceleration)
Diagnose Firefox issues using Troubleshoot Mode - Try with Flashplayer's protected mode disabled. Adobe's protected mode often causes trouble on Windows Firefox
- Post any crash report IDs that you get in Safe Mode with either no FlashPlayer or protected mode disabled.
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