This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

সহায়তা খুঁজুন

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

আরও জানুন

R U Aware of this: http://rewardzone.prizessummer.com/?sov=397669710&hid=esqkomkqgugigiimsi&&noaudio=1&nopop=1&noalert=1&f9rq=f9rq&id=XNSX.563_339133568_95WFB ?

  • 2 উত্তরসমূহ
  • 8 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা Bill

more options

Pop up window upon FireFox launch asks do you want to review FireFox and we'll give you a small gift. Answer 4 or 5 questions involing use of firefox and it leads to a sales pitch/trial web site. Is this a Mozilla add-on or a scam?

Pop up window upon FireFox launch asks do you want to review FireFox and we'll give you a small gift. Answer 4 or 5 questions involing use of firefox and it leads to a sales pitch/trial web site. Is this a Mozilla add-on or a scam?

সমাধান চয়ন করুন

hello, unfortunately you are right to be suspicious about that. this appears to be a scam tactic and no genuine messages by firefox or mozilla, since we don't run such kind of business or promotions, we are focusing on developing great software products instead!

maybe it's a problem caused by adware on your pc. please go to tools > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

if it is a website that is using the firefox brand in order to attract attention or misleading users to participate in these surveys, you can report that as a trademark violation to mozilla at https://www.mozilla.org/en-US/legal/fraud-report/ so that further action can be taken on it.

thank you!

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 1

All Replies (2)

more options

চয়ন করা সমাধান

hello, unfortunately you are right to be suspicious about that. this appears to be a scam tactic and no genuine messages by firefox or mozilla, since we don't run such kind of business or promotions, we are focusing on developing great software products instead!

maybe it's a problem caused by adware on your pc. please go to tools > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

if it is a website that is using the firefox brand in order to attract attention or misleading users to participate in these surveys, you can report that as a trademark violation to mozilla at https://www.mozilla.org/en-US/legal/fraud-report/ so that further action can be taken on it.

thank you!

more options

Yes, thanks, I keep forgetting to check the add-ons/plug-ins. I deactivated a couple, including SilverLight (a known issue) and it appears to have stopped. Thanks!