This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

not able to add hotmailaccount

  • 4 odgovori
  • 2 ima ovaj problem
  • 13 views
  • Posljednji odgovor poslao mjvdveen67

more options

when I try to add a hotmail account, everything goes well untill I get the message "configuration can't be verified - wrong username or password ?" But I am sure I used the correct username and password !

Hopefully you can help me to install my hotmail accounts to Thunderbird

Thnx

when I try to add a hotmail account, everything goes well untill I get the message "configuration can't be verified - wrong username or password ?" But I am sure I used the correct username and password ! Hopefully you can help me to install my hotmail accounts to Thunderbird Thnx

All Replies (4)

more options

disable email scanning in your anti virus program and make sure it is set to allow full access to the internet to Thunderbird

more options

Okay, will do.....but I had no problems adding other e-mail accounts ? Gmail for example gave no problems what so ever ?

But I will check my anti virus

more options

Another thought... do you get have two factor authentication enabled at hotmail? You get a SMS with the key when you log in?

more options

No, I don't get a textmessage when I log in to my hotmail account