This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Please tell me how of open the junk mail folder. I can't find it

  • 2 odgovori
  • 2 ima ovaj problem
  • 1 view
  • Posljednji odgovor poslao Gnospen

more options

I'd like to check to see if there is any junk mail in my junk mail folder; HOWEVER, I can't find a junk mail folder. Where is it?

I'd like to check to see if there is any junk mail in my junk mail folder; HOWEVER, I can't find a junk mail folder. Where is it?

Izabrano rješenje

The default action for messages Thunderbird thinks is Junk is to place a Junk icon beside it and keep it in your Inbox. You would have to set junk controls differently to create a Junk folder to move the message there. http://kb.mozillazine.org/Junk_Mail_Controls

That being said, your provider might do spam filtering and have a spam folder. Check your account at your providers web mail site to see what they have.

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (2)

more options

Odabrano rješenje

The default action for messages Thunderbird thinks is Junk is to place a Junk icon beside it and keep it in your Inbox. You would have to set junk controls differently to create a Junk folder to move the message there. http://kb.mozillazine.org/Junk_Mail_Controls

That being said, your provider might do spam filtering and have a spam folder. Check your account at your providers web mail site to see what they have.

more options

open your account settings and check under junk what you asked TB to do. At the same time check Global junk preference (use the button provided).

If that looks ok right click on a folder inside your account and subscribe Is the junk-folder marked?

EDIT Didnt see the other answer, as said it could be named spam.

Izmjenjeno od strane Gnospen