This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Can't get rid of double unupdated Shockwave Flash after reinstalling FIrefox

  • 1 odgovor
  • 1 ima ovaj problem
  • 20 views
  • Posljednji odgovor poslao Scribe

Mona968
Mona968
more options

I want to remove this in my add-ons: "Shockwave Flash is known to be vulnerable and should be updated. Update Now." "Shockwave Flash 15.0.r0" When I click update, FIrefox has blocked it: "Flash Player Plugin 14.0 to 15.0.0.242 (click-to-play) has been blocked for your protection." But I want to remove it completely - I have a 2. Shockwave Flash add-on that is an updated version.

I removed Firefox from my PC, restarted, reinstalled Firefox, but STILL, there is the SAME VULNERABLE SHOCKWAVE FLASH in the add-ons - how can this be??

Why is my old add-ons and preferences here after I have removed and reinstalled Firefox?? Why does FIrefox keep my info? How do I remove this old add-on? Or do I have to start using another browser in stead of Firefox?

I want to remove this in my add-ons: "Shockwave Flash is known to be vulnerable and should be updated. Update Now." "Shockwave Flash 15.0.r0" When I click update, FIrefox has blocked it: "Flash Player Plugin 14.0 to 15.0.0.242 (click-to-play) has been blocked for your protection." But I want to remove it completely - I have a 2. Shockwave Flash add-on that is an updated version. I removed Firefox from my PC, restarted, reinstalled Firefox, but STILL, there is the SAME VULNERABLE SHOCKWAVE FLASH in the add-ons - how can this be?? Why is my old add-ons and preferences here after I have removed and reinstalled Firefox?? Why does FIrefox keep my info? How do I remove this old add-on? Or do I have to start using another browser in stead of Firefox?

All Replies (1)

Scribe
Scribe
more options

Hi, I can confirm that you have 2 versions of Flash - which can cause problems, so the oldest should be removed from your machine (not Firefox itself - which should happen automatically when FF is restarted after removal from your PC). You need to look in your PC's programs -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!