This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

newest version

  • 3 odgovori
  • 1 ima ovaj problem
  • 3 views
  • Posljednji odgovor poslao Matt

more options

Several concerns about latest version. When I try to move or delete a message, rather than disappearing, the message remains on my screen until I return to the folder. This means multiple extra clicks for each message.

When sending messages, the software sends it, saves it, then tries to save it again, prodcing an error message that it was sent by not saved. If I look, the message is in my "sent" folder.

In Firefox, the latest version generates a pop-up message every time I open a web site.

Several concerns about latest version. When I try to move or delete a message, rather than disappearing, the message remains on my screen until I return to the folder. This means multiple extra clicks for each message. When sending messages, the software sends it, saves it, then tries to save it again, prodcing an error message that it was sent by not saved. If I look, the message is in my "sent" folder. In Firefox, the latest version generates a pop-up message every time I open a web site.

Izabrano rješenje

Please go to the help menu and select about. What software and version is shown?

Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (3)

more options

What s the mail provider? I am guessing Google or Hotmail/Outlook.

What does the pop-up message look like? I am guessing it is something about certificates and does not let you in, but really I am guessing here about everything.

more options

I use Firefox client for Google.

Messages are different each time. Mostly advertising. They always ask me to log in, which suggests phishing.

more options

Odabrano rješenje

Please go to the help menu and select about. What software and version is shown?