Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since downloading latest version, I get a minimized version left upper screen with often message "not responding." Occasionally, I can expand this little area but can't access my favorites. I have Windows Vista 64 bits

  • 1 odgovor
  • 3 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao cor-el

more options

I have Windows Vista 64 bits and after downloading latest version of Firefox, I get a minimized screen in the left upper screen which variably can be expanded, but no access to favorites and often message when accessing the Task Manager, that "not responding" is the message which variably reverts to responding, but no access in either case

I have Windows Vista 64 bits and after downloading latest version of Firefox, I get a minimized screen in the left upper screen which variably can be expanded, but no access to favorites and often message when accessing the Task Manager, that "not responding" is the message which variably reverts to responding, but no access in either case

All Replies (1)

more options

Try:

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).